Writing Update... My favorite character

Writing a novel is tough. I feel like one of my students; complaining that I have all these ideas in my head but can't seem to get them out onto the "digital" page.

I'm moving along and making progress:

8767 / 80000 words. 11% done!

But it is slow going with three active boys running around. I thought summer vacation was supposed to be relaxing!

I just finished writing a new scene and I'm loving the way a secondary character is coming to life!

“I’m a coming! Be right with you.” came a low, gravely voice from the back of the store. His hair entered the room before he did; like a dandelion circling his head, jet-black except for a small white streak slightly off center. “What can I do you for today?”

The gruffness of the man’s voice did not match his friendly face. Two shining eyes made contact with me from behind his glasses. He gasped as if in recognition and his feet faltered slightly as he stepped out from behind the counter. I quickly looked at the agents around me to confirm what I had just seen, but they were too busy taking in the shoddy state of the shop. Their mouths hung open in an obvious sign of disgust.

“Wh-Why hello agents.” The man said, his eyes finally registering the presence of the three agents in the room.

There was something familiar about this man. I had never been to see a Tech Mechanic before, and I am sure that I had never seen this man before either – hair like his was something one would take notice of. 

“So how can I help you today?” the man asked, looking from the agents back to me. I continued to study his face to see if it would trigger any sense of remembrance. There were small lines in the dark skin around his eyes, evidence that this man smiled often. His hands looked weathered and worn after a life of hard work. Eyebrows like woolly caterpillars crept along the thick frames of his glasses. He wore a dark blue work shirt with the name Abbit sewn neatly onto a patch on the left pocket. The man’s look was unique and worthy of remembering yet I still had no memory to attach to him. 

I just couldn’t shake the feeling that somehow I knew him.

I have this great mental image of Abbit and he has such an important role in the story. He's not the protagonist, but he is one of my favorites!

Your thoughts? Is Abbit a character you would like to know more about?